GET IN TOUCH WITH OUR

CUSTOMER SERVICE TEAM

GET IN TOUCH WITH OUR CUSTOMER SERVICE TEAM

FREQUENTLY ASKED QUESTIONS

We have a MOQ of 10 per garment/ per design. This may differ on certain garments such as socks and hats. If you do not meet this quantity, why not check out our individual ‘shop’ section on the website?

Online Shop

Please refer to your order confirmation email – ‘View Order Status’ button which will take you through to our live tracking system.  Any issues please contact our customer service team at [email protected]

Once your link shop closes, your order will be sent through to our production team. All MFC garments are bespoke, so please allow 5-6 weeks for you to receive your order. If you require any further information on this, please contact your club order organiser or our customer service team at [email protected]

Please note that delivery times may vary during the Christmas period.

To amend your order, please ensure that your link shop is still opened and contact our customer service team requesting any changes. However, once a link closes, unfortunately orders cannot be amended. If you require further information on this, please contact our customer service team at [email protected]

Yes of course – we have our most popular packs advertised on our website however if you do not see what you are looking for send us a message and we will send you a personalised quote. If ordering through the link, packs have been confirmed with link organiser and changes cannot be made at this point.

When ordering a pack deal, it is not possible to mix between the two age ranges. These items will have to be bought individually.

Click here to view our returns policy.

If your order is missing any items, please contact our customer service team at [email protected]

If you wish to amend your address, please request assistance from our customer service team at [email protected]

The method of payment differs depending on order method. Payments can be made via card transaction, bank transfer, PayPal or via phone.

We do not charge for initials. Please note that a maximum of 6 initials are allowed.

If opting for individual delivery through The MFC Link delivery will cost £3.50/ €4.

Bulk delivery is free to anywhere in Ireland but there may be a small charge for international delivery.

Brexit will NOT affect your order as Northern Ireland remains in the EU’s single market for goods.

SEND US A MESSAGE

Welcome and thank you for visiting our website. If you would like to get in contact with our team, please use the contact form. If you wish to make a new order enquiry, or request a mockup, please click here.

Contact Us

HEAD OFFICE

Our HQ is based at Glendermott Business Park, 31 Glendermott Road, Derry, BT47 6BG

Opening Hours
Monday:
9am – 5pm
Tuesday:
9am – 5pm
Wednesday:
9am – 5pm
Thursday:
9am – 5pm
Friday:
9am – 5pm
Saturday:
Closed.
Sunday:
Closed.